FAQ

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When will Blue Protocol be released?

Blue Protocol will be available to download for free in 2024.

What languages will be supported?

Blue Protocol will be available in English, French, German, Spanish, and Brazilian Portuguese.

What regions will Blue Protocol be available in?

Amazon Games is publishing Blue Protocol in North and South America, Western Europe, Australia, and New Zealand.

What are the minimum specs for Blue Protocol?

OS: Windows 10(64-bit)

CPU: Intel Core i3-4340

Memory: 8GB RAM

Graphics Card: NVIDIA GeForce GTX 660(2GB)/ AMD Radeon R7 370(2GB)

HDD/SSD capacity: HDD 40GB

Display monitor resolution: 1280 x 720

DirectX: DirectX 11 or 12


System requirements for this game may change over time.

What are the recommended specs for Blue Protocol?

OS: Windows 10 / 11(64-bit)

CPU: Intel Core i7-11700 / AMD Ryzen 7 5800X

Memory: 16GB RAM

Graphics card: NVIDIA GeForce RTX 2070 Super(8GB) / AMD Radeon RX5700X(8GB)

HDD/SSD capacity: SSD 40GB or higher

Monitor resolution: 1920 x 1080

DirectX: DirectX 12


System requirements for this game may change over time.

Can I play with a controller on PC?

Yes, Blue Protocol will have support for controllers on PC.

Where can I find Blue Protocol on Social?

You can follow Blue Protocol on Twitch, Twitter, Facebook, YouTube, and Instagram.

What platforms will be supported?

Blue Protocol will be available to download for free on PC (Steam), PlayStation 5, and Xbox X/S.

Do I need Xbox Live Gold to play Blue Protocol on Xbox X/S?

No, you will not need an Xbox Gold account; however, an Xbox account is required to play.

Do I need PlayStation Plus to play Blue Protocol on PlayStation 5?

No, you will not need a PlayStation Plus account, however a PlayStation account is required to play.

Do I need an Amazon account to play Blue Protocol?

No, you do not need an Amazon account in order to play Blue Protocol, but you will need a Steam, PlayStation, or Xbox account.

You will need an Amazon account to sign up for the Blue Protocol Closed Beta.

Will I be able to play with friends from the Japanese server?

If you are playing in the Western version, you will not be able to play with friends from the Japanese version.

What should I do if I'm having issues with my Bandai Namco ID account and can't access the Blue Protocol Japan server?

Amazon Games does not publish Blue Protocol in Japan. If you are running into issues with your account in the Blue Protocol Japanese server, please reach out to the customer support team supporting the Japanese version of the game.

Is Blue Protocol available on mobile phones?

Blue Protocol is not supported on mobile platforms.

Why is Blue Protocol not available in my country? Can you publish Blue Protocol in my country?

Amazon Games is publishing Blue Protocol in North America, South America, Australia, New Zealand, and Western Europe (including Turkey, but excluding Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Abkhazia, South Ossetia, Lithuania, Latvia, and Estonia). We only have the rights to publish in the regions mentioned.

When is the Closed Technical Test?

The Closed Technical Test will start on November 8 at 2pm PT and continue through November 10 at 2pm PT on PC (Steam).

How can I report a player for their behavior in the game?

Select the player’s adventurer card in-game and click Report at the bottom left corner. Follow the steps to fill out an in-game report and hit Submit.

If you have feedback or questions, you can provide it by sending an email to Blue Protocol Feedback.

Not all feedback will receive a response. Information will be added to the FAQ as needed.